What to check before letting a helper into your home

A short checklist for jobs at your place: what to agree in advance, and what to do on the day.

Agree the job before the visit

Put the tasks, the time and any areas to avoid in the job description, so everyone starts from the same plan.

Keep messages inside the app so there is a record of what was agreed.

On the day

Confirm who is arriving and that it matches the job. Keep valuables and documents put away.

If something does not feel right, stop the job and use the support options provided in the app.

Ready to book? See our house cleaning & housekeeping service.

Frequently asked questions

What is this guide about?

A short checklist for jobs at your place: what to agree in advance, and what to do on the day.

Where can I learn more about related services?

Browse the service pages for details about available services and how to request them in the Errands app.